Giving and receiving feedback can be daunting, but we believe giving helpful feedback is a superpower that anyone can learn.
Our SAAS platform, Small Improvements, helps companies worldwide, like DuoLingo, Trivago, and Zapier, embrace a culture of feedback and growth that enables them to take action and make small improvements geared toward personal and career development.
We're a passionate and friendly team of 15 people, mainly based in Berlin, with some colleagues working remotely in the US. You can learn more on our About Us page.
People who are passionate about building meaningful long-term relationships with our customers and go above and beyond to partner with customers, caring deeply about their success with our tool. The ideal candidate has experience engaging with customers at all levels to develop trust and mutual understanding.
Applicants are highly adaptable and self-starters who look for ways to improve their work. They are comfortable with risk and uncertainty and are comfortable working with team members from different cultures and backgrounds in different time zones and countries.
People who focus on hard selling or are looking for a commission-based role. We're not a traditional sales organization. We believe in partnering and delivering long-term success to our customers, not closing deals at all costs.
Candidates who would like a strict work process and are uncomfortable with uncertainty. We take risks and encourage all team members to improve our ways of working through learning and development and leveraging industry best practices.
Autonomy and collaboration are highly valued at Small Improvements. We are not just a team but a close-knit community that values each other's input. I appreciate the freedom to take ownership of my work while collaborating closely with my colleagues. Whether working on individual projects or facing challenges together, the spirit of collaboration is always present. For example, based on feedback from the company, we're working in squads to improve cross-functional collaboration to work toward our goals.
Continuous learning and growth are some of the best things about working at Small Improvements. Here, we are encouraged to stretch ourselves, take on new challenges, and expand our skill set. Through workshops, training sessions, or simply learning from my peers, there is always an opportunity to grow and develop professionally.
Feedback and innovation are part of our culture. We are constantly working to improve, and giving/receiving feedback is something we practice often. For example, we recently took the MasterClass for Radical Candor with Kim Scott as a company. I appreciate that I can openly share my ideas and perspectives, knowing they'll be met thoughtfully. Being part of a team that values transparency, communication, and continuous improvement is incredibly rewarding.
This team lives by its values! I’m appreciated for my individual talents and knowledge. Despite being surrounded by extremely intelligent people from whom I learn every day, I feel that my feedback and input are just as valuable.
You will be free to advocate for organizational improvements and bounce ideas off your peers. Your ideas are extremely valuable to this team (even if those ideas are partially implemented, turned down, or are the basis for even better ideas from one of your knowledgeable and helpful teammates). You’ll fit in wonderfully if you bring a spirit of innovation.
You will be given ample opportunities to take on cross-collaborative projects that interest you, are geared toward your individual growth, or reflect your particular skill set. You can also say no to projects or extra tasks that would stretch your bandwidth too thin or aren’t of interest to you so that you can bring your full focus to the projects that will allow you to make the highest impact.
Every company says they prioritize work-life balance, but this is the real deal.